Delivery times
Schäffeler Wassersport ships orders after receipt of payment (if products are in stock). Orders are usually shipped the following day. Shipping is always by B Mail/Economy.
Shipping costs
Schäffeler Wassersport only ships goods purchased via its online shop to Switzerland and Liechtenstein. Packaging and shipping costs in Switzerland and Liechtenstein are CHF 5 or CHF 10, depending on the size of the items. [Update: As of January 3, 2026, we will no longer ship orders over CHF 250 free of charge.]
Right of withdrawal/right of return
You can cancel the contract within 14 days of receipt of the goods by returning the goods with a description of the reason for the return. The return of the goods is at your responsibility and expense.
Exceptions:
For reasons of safety and liability, the right of withdrawal and return does not apply to inflatable life jackets.
For reasons of hygiene, the right of withdrawal and return also does not apply to bikinis or swimsuits (one-piece swimsuits).
Furthermore, the right of withdrawal and return does not apply to items sold at a promotional price.
The right of withdrawal and return also does not apply to club clothing, as this is finished to order.
Furthermore, only items that are absolutely undamaged and in perfect condition will be taken back. The items can be tried on, but worn, soiled, damaged or badly smelling products cannot be taken back. If this is not the case, we reserve the right to assert claims for compensation.
The return is to be sent to:
Schäffeler Wassersport GmbH
Goldacherstrasse 8
9327 Tübach
Switzerland
We will deduct the purchase price of a returned item from the total amount. If the total amount has already been transferred to Schäffeler Wassersport GmbH, you can choose between a voucher or a cash refund. If no preference is communicated to us, we will issue a refund.
We will only refund the purchase price, but not the shipping costs.
