Contact & address
Schäffeler Wassersport GmbH
Goldacherstrasse 8
9327 Tübach
Switzerland
This Privacy Policy was last updated on 18.11.2025 and applies to citizens and permanent residents of the European Economic Area and Switzerland.
In this privacy statement, we explain what we do with the data we have collected about you via https://schaeffeler-wassersport.ch. We recommend that you read this document carefully. During our processing, we comply with the legal requirements. This means, among other things:
- We clearly state the purposes for which we process personal data. This is done through this privacy policy.
- We aim to limit our collection of personal data to only that personal data which is required for legitimate reasons.
- We will first obtain your explicit consent if this is necessary in order to process your personal data.
- We take appropriate security measures to protect your personal data and require the same from parties who process personal data on our behalf.
- We respect your right to access, correct or delete your personal data.
If you have any questions or would like to know what personal data we have about you, please contact us.
1. purpose, data and retention period
We may collect or receive personal data for a number of purposes in connection with our business, including the following: (click to enlarge)1.1 Contact - by telephone, post, e-mail and/or web formats
1.1 Contact - by telephone, post, e-mail and/or web formats
We use the following data for this purpose:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including street name and city/town name
- An e-mail address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- Geolocation data
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.2 Payments
1.2 Payments
We use the following data for this purpose:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including street name and city/town name
- An e-mail address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- IP address
- Geolocation data
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.3 Registering an account
1.3 Registering an account
We use the following data for this purpose:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including street name and city/town name
- An e-mail address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- Geolocation data
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.4 To support services or products that a customer wishes to purchase or has purchased
1.4 To support services or products that a customer wishes to purchase or has purchased
We use the following data for this purpose:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including street name and city/town name
- An e-mail address
- IP address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- Geolocation data
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.5 Compiling and analyzing statistics to improve the website.
1.5 Compiling and analyzing statistics to improve the website.
We use the following data for this purpose:
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- IP address
- Geolocation data
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.6 To be able to offer personalized products and services
1.6 To be able to offer personalized products and services
We use the following data for this purpose:
- IP address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
- Geolocation data
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.7 Sale or transfer of data to third parties
1.7 Sale or transfer of data to third parties
We use the following data for this purpose:
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
1.8 Deliveries
1.8 Deliveries
We use the following data for this purpose:
- A first and last name
- Name or pseudonym of the account
- A home or other physical address, including street name and city/town name
- An e-mail address
- IP address
- Information about Internet activity, including, but not limited to, browsing history, search history and information about the customer's interactions with a website, program or advertisement
The basis on which we can process this data is:
After consent has been granted.
Preservation period
We store this data for the following months upon termination of the service: 12
2. cookies
In order to provide the best possible experience, we and our partners use technologies such as cookies to store and/or access device information. By consenting to these technologies, we and our partners may process personal data such as browsing behavior or unique IDs on this website. If you do not consent or withdraw consent, this may affect certain features and functionality. You can find more information about these technologies and partners in our Cookie Policy.
3. disclosure practices
We disclose personal data if we are required to do so by law or court order, e.g. at the request of a law enforcement agency, to the extent permitted by law, to provide information, or for an investigation into a matter relating to public safety.
If our Site or our business is acquired or sold in a merger or acquisition, your information may be disclosed to our advisors and prospective purchasers and transferred to the new owners.
Schäffeler Wassersport GmbH participates in the IAB Europe Transparency & Consent Framework and complies with its specifications and guidelines. It uses the Consent Management Platform with the identification number 332.
We have a data processing agreement with Google.
The inclusion of the full IP address is blocked by us.
4. safety
We are committed to the security of personal data. We take appropriate security measures to limit misuse of and unauthorized access to personal data. This ensures that only necessary persons have access to your data, that this access is protected and that our security measures are regularly reviewed.
5. third-party websites
This privacy policy does not apply to third-party websites that are connected to our website via links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy policies of these websites before using them.
6. additions to this privacy policy
We reserve the right to make changes to this privacy policy. It is recommended that you read this privacy policy regularly to keep yourself informed of any changes. In addition, we will inform you wherever possible.
7 Accessing and processing your data
If you have any questions or would like to know what personal data we have about you, please contact us. You can contact us using the information below. You have the following rights:
- You have the right to know why your personal data is used, what happens to it and how long it is stored.
- Right of access: You have the right to view your personal data known to us.
- Right to rectification: You have the right to have your personal data amended, corrected, deleted or blocked at any time.
- If you have given us your consent to process your data, you have the right to withdraw this consent and have your personal data deleted.
- Right to transfer your data: You have the right to request all your personal data from one controller and transfer it in its entirety to another controller.
- Right to object: You can object to the processing of your data. We will comply with this unless there are legitimate grounds for the processing.
Please make sure that you always clearly state who you are so that we can be sure not to edit or delete the data of the wrong person.
8. submit a complaint
If you are not satisfied with the way in which we (your complaint) handle the processing of your personal data, you have the right to lodge a complaint with the Data Protection Authority.
9. contact details
Schäffeler Wassersport GmbH
Goldacherstrasse 8
9327 Tübach
Switzerland
Website: https: //schaeffeler-wassersport.ch
E-Mail: info@ex.comschaeffeler-wassersport.ch
Telephone number: +41 71 463 43 45
10. data request
For the most frequently asked questions, we also offer the option of using our data request form
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Appendix
WooCommerce
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we'll track:
- Products you've viewed: we'll use this to, for example, show you products you've recently viewed
- Location, IP address and browser type: we'll use this for purposes like estimating taxes and shipping
- Shipping address: we'll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We'll also use cookies to keep track of cart contents while you're browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we'll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We'll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you're sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example -
Payments
In this subsection you should list which third party payment processors you're using to take payments on your store since these may handle customer data. We've included PayPal as an example, but you should remove this if you're not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
WooCommerce
This sample language includes the basics around what personal data your store may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional plugins are used, the specific information shared by your store will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.
We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we'll track:
- Products you've viewed: we'll use this to, for example, show you products you've recently viewed
- Location, IP address and browser type: we'll use this for purposes like estimating taxes and shipping
- Shipping address: we'll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We'll also use cookies to keep track of cart contents while you're browsing our site.
Note: you may want to further detail your cookie policy, and link to that section from here.
When you purchase from us, we'll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We'll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
In this section you should list who you're sharing data with, and for what purpose. This could include, but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
We share information with third parties who help us provide our orders and store services to you; for example -
Payments
In this subsection you should list which third party payment processors you're using to take payments on your store since these may handle customer data. We've included PayPal as an example, but you should remove this if you're not using PayPal.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
